Service 101
Hi! I’m Brooke Burton and I’m the Service Coach. I have almost two decade’s experience in the service industry and proven success in guiding business teams to winning return customers and dedicated regulars. My work as a freelance consultant for restaurants and businesses improves customer loyalty, increases check averages, and makes the art of giving great service something more obtainable. I improve business culture and systems to help support staff and management give great service to their customers.
I offer short and long term consulting. In the meantime, feel free to read my most recent Service 101 posts to get some insight into the business of giving great service.
- Service 101: Managing Expectations
- Service 101: Opening a Restaurant
- Wishes Come True
- Service 101: Restaurant Openings
- Service 101: Awareness
For a more complete listing of Service 101 posts, please check my Service 101 list to the right of this post.
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